Terms and Conditions

About F9 Audio ltd

F9 Audio ltd is an electronic media company dedicated to advancing Music production. At www.f9-audio.com we sell electronically downloadable ‘Soundware’ products in the form of digital audio recordings, Presets and patches for a variety of 3rd party software, music production software, and other related materials. These products are for use by (but not limited to) musicians, music producers, composers, film editors and web designers.

Legal definitions

This website is operated by F9 Audio Limited. Throughout the site, the terms “we”, “us” and “our” refer to F9 Audio Limited. F9 Audio Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

License Agreement

All products from this website www.f9-audio.com are sold as 'royalty free,' which means that they are licensed, not sold to you, by F9 Audio ltd. The licence ( available to view here)  allows you to use them within your musical compositions ( which may include original compositions, film + tv programme soundtracks, websites or other media productions ) . This Usage may occur without any additional monies being paid in so called ‘royalties’  or licence fees to F9 Audio ltd or any third parties. F9 Audio is either the owner or entitled licensee of the products on sale on this site. 

Additional terms may be included in certain releases and we will also make those terms available at the point of sale.  Please make sure you read all additional licence terms thoroughly before you purchase. By continuing your purchase on F9 we assume you are happy with all terms of your selected product's Licence agreement 

Usage and Copyright

The copying, re-selling, hiring or leasing, duplicating or distribution in any form of the products for sale at www.f9-audio.com, other than outlined in the ‘F9 Audio License Agreement', ( which can be viewed here ) is strictly prohibited. This includes but is not limited to file sharing websites, Torrent based systems, web forums, computer networks and file hosting websites. Products cannot be distributed in their original format or sold in a manner that would be considered competitive to F9 Audio ltd’s business interests. All images, text, logos, source code audio demos, video tutorial and promotional materials are the commercial property of F9 Audio ltd and protected by copyright and intellectual property laws.

Customer Registration and security

You do not have to have an account with F9 Audio ltd to view the website, but to make a purchase you must provide certain information, including your full name, password and valid email and postal addresses . For residents of the EU, New VAT laws means you must also supply F9 audio Ltd with a home address in your main country of residence that correlates with your bank details. These laws now apply to anyone selling digitally delivered goods Online. Once these details are provided they will be kept securely on file by F9 Audio ltd. This information will be used by F9 Audio ltd as outlined in the 'Privacy Policy.' No financial information ( bank details, card numbers etc ) are held by F9 Audio Ltd as the trusted and highly secure Payment gateways we use deal with this part of the website transactions. 

Privacy Policy

To provide you with the services you require whilst purchasing from www.f9-audio.com, it is essential for us to store your personal information. This information will be used by F9 Audio ltd and its service providers to allow for faster purchasing and the allocation of discount coupons, and will never be passed on to any third parties. No promotional information from F9 Audio ltd or any third parties will be sent to the email address provided, except the F9 Audio ltd newsletter, which you can unsubscribe to at any time using the link at the bottom of the email.

When you enter the site you will be issued with a cookie, which is a small text file transferred from the website to your hard drive, and is used to validate your login details, as well as record areas of the site that you visit. This helps us to provide the best browsing experience for our customers and we don't collect any other information than that outline above and that you enter on the website. This website complies with the Data Protection Act 1998 as our data systems are GDPR compliant.  F9 Audio ltd takes all necessary measures to ensure your data is protected against loss, theft, misuse and alteration.

Other web apps, services and systems may use tracking data on the F9 website if you are logged into their respective services. Details can be found in the F9 Privacy Policy 

By agreeing to the terms and conditions set out on this page we assume that you have also read and are happy with the F9 Privacy Policy that is available to view at all times HERE  . This policy will also give you details of how to 'Opt-out' of many web based tracking systems. 

F9 Audio ltd is not responsible for any information or the associated privacy policies of any 3rd party websites that are hyper-linked from this website. We encourage ever user to always read any site's privacy policy and if you don't agree with it, refrain from visiting. 

Payment and Downloading Products

Payment is taken on behalf of F9 Audio ltd by Shopify payments or Paypal. All prices are inclusive of relevant taxes ( which for  EU residents is calculated by your location ), and are subject to change and potential discount from time to time. After payment you will be taken to a final transaction page where you can download your purchase.

Delivery details and Refunds

After making payment on this website you will be automatically taken to a download page, where you will have 3 attempts and a maximum of 24 hours to begin downloading. If you experience any problems, please get in contact with us at info@f9-audio.com and we will work with you to try and solve the problem. All downloadable products purchased from F9 Audio ltd are non-refundable. Once you have opted in to buy the product you are in effect purchasing a license to use the content in your music without paying royalties to the owner, which therefore cannot be refunded.

Third Party Links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Prohibited Uses 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Modifications to the services and Prices 

Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Disclaimer and Waivers

F9 Audio will not be held responsible for any losses, judgements, claims, legal fees or court costs that may arise out of a breach of these terms and conditions. By entering this agreement you agree not to sue or recover any damages from F9 Audio and any affiliated companies, its staff or producers as a result of its decision to terminate or suspend this agreement. Whilst F9 Audio ltd will take reasonable and sufficient steps to ensure that the website is free from any viruses, trojans, malware, spyware, harmful software, data theft or any unauthorised malicious activity, F9 Audio ltd make no guarantees on this matter and will not be held liable for any loss resulting from this.

You agree to indemnify, defend and hold harmless F9 Audio Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall F9 Audio Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.